We provide passenger and ramp services in 37 stations in Europe.

Passenger services

• Reservations and ticketing
• Check-In services and Departure Control Systems
• Arrival and Departure services (including transfer and close-out)
• Boarding assistance
• Special assistance for passengers with reduced mobility and for unaccompanied minors
• Baggage services and lost and found baggage services

Ramp services and traffic operations

• Ramp Handling:
  aircraft loading and unloading, pushback and towing, headset, marshalling, toilet and water services, ground power, airstart, cleaning, de-icing, passenger ground transportation, crew transport, freight and baggage transfer, loading of catering, etc.
• Traffic Operations:
  flight documentation and planning, crew briefing, weight and balance, load plan and load sheet, ground to air communication, flight supervision